I Went to Work for Mickey Mouse 20 Years Ago Today!

MickeyIt’s been 20 years since I started as the General Manager of the Disney Stores North America, based in Glendale, California.  I quickly learned how and why Disney is unmatched in customer service and what they call “guest experience”.  Walt Disney was the essence of creative genius and Passion Capital at work.  I learned Mickey is never wrong, Tigger is never out of energy, and the magic of Disney never grows old.  Grateful for my time at Disney.


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